orlando health ER & medical pavilion - randal park

Project Overview

Orlando Health tasked us with designing the grounds for their new freestanding ER and medical pavilion in Southeast Orlando's Randal Park area. The 15-acre facility combines a full-service emergency room with outpatient clinics, imaging, and rehab services. Our goal was cultivating a soothing, therapeutic environment that instills a sense of calm while providing intuitive wayfinding.

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Design Process

We began with an intensive stakeholder feedback process speaking to facility directors, providers, and patient advisory councils. It was clear minimizing stress and overwhelm was critical through strategic landscaping. Our designs utilized fluid banding and layering of native plant life to create clear spatial divisions between service zones while evoking feelings of rest and respite throughout.

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Installation & Construction

Site preparation focused on proper grading and drainage with bioswales to filter runoff before discharging it. Serpentine walkways with lush buffers provide screened access routes for emergency vehicles/personnel. At visitor entrances, sculptural layered planting beds with soothing colors and textures ease anxiety. Parking fields utilize groves of shade trees and rain gardens.

The finished Landscape

Upon approach, the clean arrival lines and lush palms instill an instant sense of order. Within, organically shaped planting areas separate fee zones from ambulance bays with ornamental trees providing privacy screening. Entering the emergency department, patients encounter sculpted shrub gardens with subtle blooms to restore a sense of calm. Grassy ellipses create restorative pausing spaces.

Prioritizing patient experiences and operational efficiency, our sustainable management plan combines smart irrigation controls, PMMD application, and soil bioremediations to eliminate chemical runoff. Staff rave about the cohesive design that "allows our healing processes to begin even before entering the facility." Patient surveys confirm the landscaping positively impacts perceived quality of care.

From our initial consultation, we were extremely impressed with the attention to detail and thoughtfulness that went into designing Waterstone’s landscaping. Their team took great care to understand our need for a cohesive, luxurious aesthetic that emphasizes privacy while still fostering a true sense of community.

The final result is even more stunning than we imagined. The magnificent stone entry with lush trees sets the tone for the incredible grounds surrounding our homes. Mature oak trees were preserved and complemented by meticulously planned shrubs, ornamental trees, and gardens customized for each residence. We feel like we live in our own private botanical oasis.

Not only is the landscaping gorgeous, but it’s also sustainable thanks to their focus on native, drought-tolerant plants and eco-friendly maintenance practices. The gorgeous blooming bulbs and florals they rotate through are just an added delight.

Our residents take immense pride in our community’s natural surroundings. The landscaping is a key reason Waterstone has become such a coveted place to live. We’re thrilled with the results and can't recommend this talented team enough for achieving our vision and enhancing our property values.

—Jessica Martin

Waterstone Community Association President

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